Fraudulent Email:
FCU Notice

Please be aware of the following Phishing Scam. This e-mail has not been issued by Granite State Credit Union. An e-mail of this nature would not be sent by your credit union. Any questions or concerns regarding your account would be validated with a telephone call and require proper identity verification. This e-mail is a "phishing" attempt to get personal information. It is important that you DO NOT disclose any personal identification or account information via e-mail. Be cautious of this and other attempts at identity theft. First Source provides preventative methods below, as well as regularly updated Fraud Alerts.

From:    Credit Union Security Service [mailto:nvaemtqcbkti@creditunion.coop]
Sent:      Monday, October 31, 2005 9:00 AM
To:        undisclosed-recipients:
Subject: FCU NOTICE: Important security update

Credit Union is constantly working to ensure security by regularly screening the accounts in our system. We recently reviewed your account, and we need more information to help us provide you with secure service. Until we can collect this information, your access to sensitive account
features will be limited. We would like to restore your access as soon as possible, and we apologize for the inconvenience.

Why is my account access limited?
Your account access has been limited for the following reason(s):
* We would like to ensure that your account was not accessed by an unauthorized third party. Because protecting the security of your account is our primary concern, we have limited access to sensitive Credit Union account features. We understand that this may be an inconvenience but please understand that this temporary limitation is for your protection. (Your case ID for this reason is PCU1-128-231-421456.)

At Credit Union, one of our most important responsibilities to you, our customer, is the safekeeping of the nonpublic personal ("confidential")
information you have entrusted to us and using this information in a responsible manner. Appropriate use of the confidential information you
provide us is also at the heart of our ability to provide you with exceptional personal service whenever you contact us.

How can I restore my account access?
Please confirm your identity here: Restore My Online Banking and complete the "Steps to Remove Limitations."
Completing all of the checklist items will automatically restore your account access.

Preventative Methods

• If you receive the scam correspondence, but did not reply, still call your credit union to report it.
• If you complied with the fake information query, immediately alert your credit union and other financial institutions with which you do business.
• Contact the fraud department of the 3 major credit bureaus to report possible identity theft:
  Equifax: P.O. Box 740241, Atlanta, GA 30374-0241, (800) 525-6285 www.experian.com
  Experian: P.O. Box 2104, Allen, TX 75013, (888) EXPERIAN (397-3742) www.equifax.com
  Trans Union: 760 Sproul Road, P.O. Box 390 Springfield, PA 19064-0390, (800) 680-7289 www.tuc.com
• If you discover any accounts have been fraudulently accessed or opened, also contact the security department of each affected creditor or financial institution. Consider closing these accounts.
• File a report with the local police department or the police where the identity theft took place.
• Finally, the IRS wants help in keeping track of tax-related scams. Even if you did not fall for the scam, the agency asks that you report the event to its criminal investigation unit via its toll-free hotline at (800) 829-0433.