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If you need further assistance, please call a First Source FCU Representative at 1.800.735.8571 or 315.735.8571.

memberDEPOSIT

What is memberDEPOSIT?
Am I eligible?

How does memberDEPOSIT work?

What is the memberDEPOSIT limit?
How many deposits can I post at a time?
What does memberDEPOSIT cost?
What are unacceptable deposits?
What can be deposited through memberDEPOSIT?
What is a session number?
How should I endorse my check?
What do I need to send you?
How do I know you received my online deposit?
Where do I mail my online deposit?
Can I order pre-addressed envelopes?
How long do I have to mail in my checks?
Can I bring an online deposit to a branch?
If I Submit my checks on the 10th day by bringing them to a First Source branch, will they still be on time?
When are online deposits credited to my account?
What are the differences in available online deposit balance and current online deposit balance?
How do I know if there was a problem with my deposit?
How secure is memberDEPOSIT?
Why would there be a problem with my memberDEPOSIT?
Will an ATM accept a memberDEPOSIT?
What happens if my mailed checks get lost?
Can I access memberDEPOSIT from another computer?
How do I safely log out?
Can I download memberDEPOSIT information into other financial software on my computer?
What if I have questions?


What is memberDeposit?

memberDEPOSIT is an online banking service that allows eligible Members to deposit checks online up to an accumulative total of $1,500.00 which is then instantly deposited into your checking or savings account. Once you make the deposit you will then need to endorse ethe check(s) and mail the item(s) to First Source Federal Credit Union within 10 calendar days beginning from the day you make your memberDEPOSIT. Once the deposit arrives in the mail, we confirm the deposit correct and the transaction is complete.

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Am I eligible? 

As a Member of First Source Federal Credit Union
you have the opportunity to use a new and exciting, easy service!
In order to use memberDEPOSIT you have to meet a few simple
qualifications:

  • At least one owner on the account is over the age of 18
  • Your Account is in good standing
    - no loans delinquent 30 days or more
    - no charge-offs, bankruptcies, or warnings
  • You have a checking account that has been opened for 60 days or more
  • You have a ONE Check Card
  • You have a combined 30 day average deposit balance of $1,500 or greater
  • And you are OR will need to sign up for memberONLINE

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How does memberDEPOSIT work?
  1. Select the memberDEPOSIT button in memberONLINE, and post your deposit. Your Deposit Session # is IMPORTANT!
  2. Record your Deposit Session # on the front of your pre-addressed envelope. Be careful to record the correct Deposit Session # on the envelope.
  3. Put all items from this deposit session in a memberDEPOSIT pre-addressed envelope. You do not need to include a deposit slip.
  4. Drop the memberDEPOSIT envelope in the mail.
  5. View your deposit details within memberONLINE.

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What is the memberDEPOSIT limit and why?

$1,500 was selected as the default limit based on the deposit habits of our Members.

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How many deposits can I post at a time?

You can deposit multiple checks up to your available limit. Example: Since $1,500 is your available limit, you can deposit 3 checks for $500 each. Or, you could deposit 5 checks for $300. But you cannot deposit 5 checks for $350 each, as the total amount of those checks would exceed your limit (the minimum amout for a check is $1.00).

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What does memberDEPOSIT cost?

There is no cost to use memberDEPOSIT; however, online deposits not received by First Source Federal Credit Union within ten (10) calendar days may be reversed on your account. This may result in a negative balance, which may cause fees to be assessed.

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What are unacceptable deposits? 

Deposits of the nature described below will result in the immediate reversal of the deposit from your accont and may result in the suspension of this service.

  • Your Own First Source Check Drawn on this Same Account
    Deposits of this nature will result in the immediate revocation of this service and may subject you to collection efforts.
  • Foreign Checks & Money Orders...
    A check or money order that is issued by a financial institution in another country (Canada, France, etc.).
  • Altered Checks...
    An altered check is any check that contains evidence of a change (correction fluid, crossed out amounts, etc.) to information on the face of the check. Members with altered checks MUST get a replacement check from the maker before First Source will accept the deposit.
  • Incomplete Items...
    An incomplete item is any item that does not contain signatures of the maker, endorsement signatures, or is missing any of the information required during key-entry in a Deposit Session.
  • NonNegotiable Items...
    The deposit of any item stamped with a "non-negotiable" watermark is PROHIBITED. Deposits of this nature will result in the immediate revocation of this service and may subject you to collection efforts.
  • Stale Dated Checks...
    Types of checks considered stale dated include (but not limited to): checks dated more than 5 months prior to the deposit date, instructions such as: "Void 90 days after issue date".
  • Post Dated Checks...
    Checks dated after the deposit date.

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What can be deposited through memberDEPOSIT?

In addition to personal and corporate checks, the following items are acceptable for deposit through memberDEPOSIT: Money Orders, Travelers Checks & Rebate Checks. 

As a general rule, the payee(s) should endorse all checks on the back only.  Failure to deposit these items correctly may result in the deposit being reversed from your account. Money Orders must be made payable to you (not First Source or Cash) and all required signatures need to be completed on the front and back of the money order.  Travelers Checks need to be made payable to you (not First Source or Cash) and signed properly.  Rebate Checks must be endorsed.

You may substitute the serial number if the rebate check does not have a check number and you may substitute the current date if a date is not printed on the rebate check.  Make sure First Source receives the rebate check before the expiration date.  If you have any questions, please contact First Source at 315.735.8571.

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What is a session number?
 

A session number is a number automatically assigned for each online deposit session. In exchange for the availability of funds using memberDEPOSIT, you must agree to record the assigned online deposit session number on your mailing envelope.

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How should I endorse my checks?
 

First Source recommends you to endorse (sign on the back) each check before you deposit the check. Endorsements may be handwritten in ink, rubber-stamped, printed or typed and must be made in the proper 1 1/2-inch space provided on the back of the check. As a general rule, deposit items must be endorsed by whoever is listed as a payee on the “Pay to the order” line on the check. We also recommend you include “For Deposit Only” following your endorsement signature as this is considered a restrictive endorsement and protects you in the event your check falls into the wrong hands.

More specifically, for a check made payable to one Payee, sign the check exactly as your name is spelled. Checks made payable to Two Payees, both parties have to endorse the check if there is an “and” (i.e. John and Mary Public), if there is an “or” then only one signature is required (either John’s or Mary’s).Travelers checks must be signed and countersigned on the signature line before deposit. Money Orders must be signed on the “Purchasers Signature” line.

Special endorsement rules apply to insurance checks and bill consolidation checks. Typically, these checks are made payable to one person and a business and MUST be endorsed by all payees listed on the front of the check. For example: A Bill Consolidation check is made payable to “John Public and ABC Co.”, John must sign the check AND obtain a business endorsement from the ABC Co. before depositing the check. If you have any questions, please contact First Source Federal Credit Union at 735-8571.

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What do I need to send you? 

Make sure to send all of the endorsed checks. You do not need to include a deposit slip. Please mark your envelope with the Session Number and the New Hartford address:

Session # _______________
First Source Federal Credit Union
4451 Commercial Drive
New Hartford, NY 13413-9917

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How do I know you received my online Deposit?

Once your deposit is received and reconciled, your Available Limit will be reset by that amount.

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Where do I mail my online deposit?

The memberDEPOSIT mailing address is given to you on the screen with your Session Number. If you are mailing the deposit in a plain, white envelope, address your envelope to:

Session #____________
First Source Federal Credit Union
4451 Commercial Dr
New Hartford, NY 13413-9917

To order additional deposit envelopes, click on the “Order Envelopes” button on the first memberDEPOSIT screen. Three pre-addressed envelopes will arrive at your address of record within about five business days.

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Can I order pre-addressed envelopes?

Yes. You may order envelopes by clicking the “Order Envelopes” button inside of memberDEPOSIT at no cost to you.

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How long do I have to mail in my checks?

The items that make up the total deposit in each online deposit session must be received by First Source Federal Credit Union within a ten (10) calendar day period. This period begins the day after the date of each online deposit session. If the online deposit items are not received by First Source Federal Credit Union within the ten (10) calendar day period, the deposit total may be reversed on your account.

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Can I bring an online deposit to a branch?

Yes, but only to our New Hartford Branch. Note that it is very important to advise the branch employee that you have already made your deposit online using the memberDEPOSIT service.

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If I submit my checks on the 10th day by bringing them to a First Source branch, will they still be on time?

Yes. Any deposit made within the ten (10) calendar day timeframe, whether by US regular mail or at our New Hartford branch, will be credited to your online deposit account on time.

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When are online deposits credited to my account?

First Source Federal Credit Union will credit your account for deposit(s) of one or more checks, up to the maximum accumulative total of $1,500.00 immediately.

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What are the differences in available online deposit balance and current online deposit balance?

Your available online deposit balance is the amount First Source Federal Credit Union will credit your account up to the maximum accumulative total of $1,500.00. Your current online deposit balance reflects any online deposits made that First Source Federal Credit Union has not yet received.

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How do I know if there was a problem with my deposit?

If there is an issue, this may result in a reversal of an online deposit on your account.We will also send you a letter stating the problem.

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How secure is memberDEPOSIT?

First Source uses the latest technology to keep your account information secure. Security features exist at every level - from your PC, to the Internet, and over our secure network. The following features are offered for full security:

  • Password protection
  • Enhanced Login Security
  • Lock-out: access is denied after the third consecutive invalid login
  • Automatic Timeout: your memberONLINE session ends automatically after a designated period of time
  • Cache security: ensures that no one can view a Member's account information by accessing the cache file
  • Encrypted URL: ensures that any account information that appears in the URL is not readable
  • SSL (Secure Socket Layer) protocol: allows for the transfer of digitally signed certificates for authentication procedures, and provides message integrity, ensuring that the data can't be altered during a transaction. In SSL protocol, Web addresses usually start with “https” instead of “http”.

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Why would there be a problem with my memberDEPOSIT?

The following will likely cause a delay or problem with your memberDEPOSIT:

  • Unendorsed Checks
  • Checks that return as Non-Sufficient Funds (NSF)
  • Unacceptable Deposits (please see above for complete list)
  • Deposits that don't arrive within 10 calendar days
  • Checks that don't match the memberDEPOSIT you made (funds will be adjusted in your account).

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Will an ATM accept a memberDEPOSIT?

No. You may only deposit memberDEPOSIT online deposit items through US regular mail or at First Source's New Hartford Branch.

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What happens if my mailed check(s) get lost?

First Source Federal Credit Union will not be liable for negative balances on accounts caused by the non-payment of checks due to insufficient funds, delays in the mail, checks not received or for any action by the Member or authorized user of the account that results in the reversal of an online deposit on the account.

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Can I access memberDEPOSIT from another computer?

Yes. memberDEPOSIT can be accessed from any computer with an internet connection. All that is required is for you to log into memberONLINE as usual.

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How do I safely log out?

The safest way to log out is to click the 'Exit memberDEPOSIT' button when you have completed your online deposit session. Then click “Exit” out of memberONLINE; and finally close your browser.

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Can I download memberDEPOSIT information into other financial software on my computer?

No. It is not currently possible to download memberDEPOSIT information into other financial software on your computer.

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What if I have questions?

If you have any questions about memberDEPOSIT, please contact us at 315.735.8571.

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