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24-Hour Straight Talk

Always available. We're only a phone call away.  Keep track of your finances from the comfort of home, or anywhere you can use a phone.  For immediate account information, our Straight Talk automated telephone banking system gives you a secure, direct line 24/7.  Review your account balance and history, make transfers, and manage loan payments. Like any good friend, we're only a phone call away.
  • Obtain balance information
  • Review account history
  • Transfer funds
  • Request a stop payment
  • Change your access code
  • Make credit card & loan payments
It's fast, easy and free.

Here's how you do it:
Have your account number and access code ready. If you don't already have an access code, ask a Representative to help you create one.
  • Dial 735.TALK or 1.800.381.TALK (8255)
  • Press 1 - Access your account
  • Press 2 - Activate your One Check Card
  • Press 3 - Report a lost/stolen card
To access your account, you will need to:
  1. Enter your account number followed by the pound sign (#)
  2. Enter your 4-digit access code followed by the pound sign (#)
  3. Press the desired menu option (listed below)
  4. Follow the additional options given
Main Menu Options

  1. Balance Inquiries
  2. History Inquiries
  3. Withdrawals
  4. Transfers
  5. Checking Information
  6. Loan Information
  7. Additional Options
Please refer to your statement, memberONLINE or contact a Representative to obtain your Share or Loan ID.



Your savings federally insured to at least $250,000 and backed by the full faith
and credit of the United States Government.
Membership eligibility is required.
New Hartford    |    Utica    |    Herkimer    |    Rome    |    315.735.8571    |    1.800.735.8571
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This system is restricted to authorized users for legitimate business purposes and is regularly audited.
Unauthorized use of this system is prohibited and may constitute a crime punishable by law.
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