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Committed To Education

November 1, 2013

collegesFirst Source has a longstanding commitment to education – from our original founding to be exact. Staying true to our roots as the Utica Teachers Federal Credit Union, it is important to us to invest in the health of our community and that includes eduction. Education is the foundation of what makes a community thrive. This is why we have longstanding partnerships with our local colleges, helping to meet their goals. This includes funding the Trading Room at Utica College and a Nursing Classroom at MVCC, development and expansion at SUNYIT and a planned business classrooms upgrade at HCCC. All are important facility upgrades for students enrolled in higher education. If we can help to get them the training and experience they need and keep them in our area after graduation, we’re all about that cause.

Posted in: College, HCCC, Utica

Win First-Row Seats!

October 21, 2013

comets_header

We love to give back to our community, and we know that life is about having fun too, so this season we’re supporting Central New York and our new hometown hockey team, the Utica Comets®, by putting you first—in the first row, that is. We’re giving you a chance to win first-row tickets to a Comets home game, to see the action up close. The great part is, someone new wins every home game, and you can easily enter online.

We wanted to make it easy, so you can play during every home game, no matter where you are. Remember, you can enter once each game, only while the game is in session, and only at SwitchToFirst.org. And you don’t even have to be a Member of First Source to win (but who wouldn’t want to be?)

Check out this page during any home game, and you’ll see a special form to enter—you can find all the rules there, too. After each home game, we’ll award one lucky winner 2 tickets for first-row seats at the Comets’ next home game.

Good luck, and join us in some community spirit by cheering on our local team!

 

Posted in: Comets, Utica

Big Bank Fees

November 10, 2011

Tom Neumann, our Executive VP/COO, talks about the First Source approach to fees, especially in response to recent legislation requiring financial institutions to take on the extra cost of debit card fees. In response to the new law, many big banks added fees to their cards, some added monthly fees, and others changed their requirements to get “free” cards and services. We continue to give you free (no-fee) debit cards. We avoid fees when possible, and when we can’t, we keep them low. Simple. Remember, at First Source, “free” means…”free”.

Posted in: Utica

Creating Miracles

September 15, 2011

Eileen Pronobis and Michele Adams of Faxton St. Luke’s Healthcare join First Source Federal Credit Union’s Kristy Nole to talk about their ongoing collaboration in support of the Children’s Miracle Network (CMN), one of First Source’s favorite causes. They describe some of our mutual history, yearly fundraisers and their personal experience with the great work the CMN does for children and families. The CMN enables Faxton St. Luke’s to provide better care and facilities close to home for at-risk children and their families. Few organizations touch the people of our community so profoundly, and this long-running partnership continues to make a life-changing difference in the lives of our Members, volunteers, and neighbors.

Posted in: Utica

A whole new relationship in South Utica

August 30, 2010

Amy White, South Utica Branch Manager

Changes are coming to the South Utica branch, and I’m excited to share them with you!

We’re always working to create a better experience for you at First Source, and our newest change will make your branch experience more efficient, faster and safer: Remote Teller Stations (RTS).

You may have read about them in the news, but what exactly are they? Starting in a few weeks, as you enter the branch, you’ll see the usual Teller Stations, only there will now be a screen at each one, a lot like the screens you see in our drive-thrus. As you approach any open Teller Station, a First Source teller will appear on-screen (you may already know them!) You video chat live with the teller, and complete your transaction as usual, using a pneumatic tube system (again, just like at our drive-thrus).

We work to give our Members better service every day, so you’ll enjoy the differences. Since all the stations will always be open, you’ll have less wait time, while our tellers provide the same personal First Source experience you’ve come to appreciate. RTS systems have also been proven to be much safer. Since there is no currency out in the open, you can feel even more secure on your branch visits.

If you’re hesitant around new technology, don’t worry: we’ll still have a Greeter and Member Service Representatives on hand to help walk you through the process and answer any questions. As usual, you’ll also be able to sit down with our branch staff to open an account, apply for or manage loans, or conduct any other business requiring a specialist. The RTS system will only be used for Teller visits.

Our South Utica branch will be closed September 4-11 for the upgrade. The full-service ATM will still be open during that period, so you’ll be able to conduct normal business on your existing accounts.

Please stop by and try the new system, and together we’ll put a little more time back in your day. If you have any questions, don’t hesitate to ask in the branch. See you there!

Posted in: South, Utica

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