Forgot User ID?
Our 24-hour secure automated telephone banking service is always available.
Here you can:
Obtain balance information
Review account history
Block or activate a card
Request a stop payment
Change your access code
Make credit card & loan payments
Have your account, or ATM or Debit Card number and audio access code ready. If you don't already have an access code, you will be prompted to create one.
Dial 315-735-TALK or 1-800-381-TALK (8255)
Press 1 - Main Menu/Access your account
Press 2 - Activate your card
Press 3 - Report a lost/stolen card
Press 0 - Member Care Representative
To access your account, you will need to:
Enter your account, ATM, or Debit Card number followed by the pound sign (#)
Enter your audio access code followed by the pound sign (#)
Enter SS information
Press the desired menu option (listed below)
Main Menu Options
Checking Information & Transactions
Savings Information & Transactions
Loan and Mortgage Information & Transactions
Debit and Credit Card Information and Actions
Term Share Certificates and IRAs
Funds, Transfers or Payments
Speak with a Member Care Representative
For information and advice on how we can help you Live Smarter with your First Source accounts and services, call us today at 315-735-8571.
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