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Branch Locations

Black River Boulevard Branch

1822 Black River Boulevard
Rome, NY 13440

Fax (315) 356-1684

Member Care Center
(315) 735-8571 or 800-735-8571
Monday-Wednesday: 8am–4pm
Thursday-Friday: 8am–5pm
Saturday: 8am–12pm

Black River Boulevard Branch

Lobby Hours

Monday 9:00am–4:00pm
Tuesday 9:00am–4:00pm
Wednesday 9:00am–4:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–12:00pm

Drive Thru Hours

Monday 9:00am–4:00pm
Tuesday 9:00am–4:00pm
Wednesday 9:00am–4:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–12:00pm

2025 Closed Dates:

New Year's Day 1/1
Martin Luther King Jr. Day 1/20
Presidents' Day 2/17
Memorial Day Weekend 5/24 - 5/26
Juneteenth 6/19
Independence Day Weekend 7/4 - 7/5
Labor Day Weekend 8/30 - 9/1
Columbus & Indigenous People's Day 10/13
Veterans' Day 11/11
Thanksgiving 11/27 & 11/28
Christmas Eve 12/24 (Closing at 12:00 noon)
Christmas Day 12/25
New Year's Eve 12/31 (Closing at 3:00 p.m.)

ATM Locations

Find an ATM

Member Care Center

You can also call our automated phone line 24/7 at (315) 735-TALK (8225) or 800-381-TALK (8255). Our Member Care Center is available Monday-Wednesday 8:00am-4:00pm, Thursday-Friday 8:00am-5:00pm and Saturday 8:00am-12:00pm by calling (315) 735-8571 or 800-735-8571.