Senior Management
Tom Neumann
President/CEO
Amy DeMetri
Executive Vice President
Pamela Goodison-Bick
Chief Financial Officer
Martina Jory
Human Resources Director
Member Services Management Team
Christopher Dovi
Director of Member Services
Gina Zegarelli
Associate Director of Contact Center Administration
Melissa Robison
Member Care Lending Manager
Brooke LaSalle
Member Care Service Manager
Tanya Keller
Member Solutions Manager
Kelly Gerrard-Smith
South Utica Branch Manager
Melodie Greiner
Herkimer Branch Manager
Debbie Grogan
Rome Branch Manager
Carolyn Lampman
North Utica Branch Manager
Susan Pope
New Hartford Branch Manager