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Senior Management

Tom Neumann
President/CEO

Amy DeMetri
Senior VP - Director of Member Services

Mike Parsons
Chief Development Officer

Pamela Goodison-Bick
Chief Financial Officer

Dennis Haggerty
Director of Risk Management

Claire Kalka
Director of Operations

Tom Koehler
Director of Information Technology

Kristy Nole
Director of Strategy, Marketing & Communications

Martina Jory
Human Resources Director


Management Team

Christopher Dovi
AVP - Branch Administrator

Melodie Greiner
Herkimer Branch Manager

Debbie Grogan
Rome Branch Manager

Carolyn Lampman
North Utica Branch Manager

Susan Pope
New Hartford Branch Manager

Amy White
South Utica Branch Manager

Melissa Robison
Member Care Lending Manager

Gina Zegarelli
Member Care Service Manager