Make an Appointment

Branch Locations

West State Street Branch

510 West State Street
Herkimer, NY 13350

Fax (315) 866-8025

Member Care Center
(315) 735-8571 or 800-735-8571
Monday-Wednesday: 8am–4pm
Thursday-Friday: 8am–5pm
Saturday: 8am–12pm

West State Street Branch

Lobby Hours

Monday 9:00am–4:00pm
Tuesday 9:00am–4:00pm
Wednesday 9:00am–4:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–12:00pm

Drive Thru Hours

Monday 9:00am–4:00pm
Tuesday 9:00am–4:00pm
Wednesday 9:00am–4:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–12:00pm

2024 Closed Dates:

New Year's Day 1/1
Martin Luther King Jr. Day 1/15
Presidents Day 2/19
Memorial Day Weekend 5/25 - 5/27
Juneteenth 6/19
Independence Day 7/4
Labor Day Weekend 8/31 - 9/2
Columbus Day 10/14
Veterans Day 11/11
Thanksgiving 11/28 & 11/29
Christmas Eve 12/24 (Closing at 12:00 noon)
Christmas Day 12/25
New Year's Eve 12/31 (Closing at 3:00 p.m.)

ATM Locations

Find an ATM

Member Care Center

You can also call our automated phone line 24/7 at (315) 735-TALK (8225) or 800-381-TALK (8255). Our Member Care Center is available Monday-Wednesday 8:00am-4:00pm, Thursday-Friday 8:00am-5:00pm and Saturday 8:00am-12:00pm by calling (315) 735-8571 or 800-735-8571.