Executive Management

Tom Neumann
President/CEO

John Calabrese
Chief Operating Officer

Pam Goodison
Chief Financial Officer/Chief Risk Officer

Martina Jory
Chief Human Resource Officer

Christopher Dovi
Director of Member Services

Member Services Management Team

Gina Zegarelli
Associate Director of Contact Center Services

Stacey Vomer
Manager of Branch Services

Jasmine Davis
Manager of Mortgage Services

JD Arrante
Manager of Business Services

Mike Popowski
Direct Lending Development Manager

Melissa Robison
Member Care Lending Manager

Brooke LaSalle
Member Care Service Manager

Tanya Keller
Member Solutions Manager

Karina Casaletta
Rome Branch Manager

Carolyn Lampman
North Utica Branch Manager

Susan Pope
New Hartford Branch Manager

​Tammy Smith
Herkimer Branch Manager

​Kaitlin Tibbitts
Washington Mills Branch Manager