Executive Leadership Team
John Calabrese
President/CEO
Pam Goodison
Chief Financial Officer/Chief Risk Officer
Martina Jory
Chief Human Resource Officer
Tom Koehler
Chief Technology Officer
Senior Leadership Team
Heather Padula
Vice President of Risk and Compliance
Sandy Sherman
Vice President of Member Services
Katie Ullman
Vice President of Marketing & Community
Gina Zegarelli
Vice President of Operations
Nicholas Flihan
Associate Vice President of Enterprise Risk
Member Services Management Team
Melissa Robison
Director of Member Services
Adela Covic
Genesee Street Branch Manager
Carolyn Lampman
Auert Avenue Branch Manager
Tammy Smith
West State Street Branch Manager
Kaitlin Tibbitts
Commercial Drive Branch Manager
Amanda Williams
Black River Boulevard Branch Manager
Danielle Salm
Kellogg Road Assistant Branch Manager
JD Arrante
Director of Business Services
Jasmine Davis
Associate Director of Mortgage Services
Brooke LaSalle
Senior Member Care Service Manager
Mike Popowski
Member Care Lending Manager
Jessica Gallagher
Member Experience Manager
Tanya Turner
Director of Member Recovery Solutions
Tanya Keller
Associate Director of Member Recovery Solutions