We're Here to Help (315) 735-8571

Useful Information

24-hour Credit or Debit Card needs including:
Lost/stolen card
Card not working

Re-pin Visa Platinum Credit Card:

24-hour Activate/Block First Source One Debit Card:
315-735-TALK (8255)

Change of Address:
315-735-8571 or stop into any branch to request change of address form
Notarized signature required


To Close an Account:
Mail a letter of request or stop into any branch
Notarized signature required

Upcoming Holiday Closures:
Christmas Day (Observed December 26th)
New Year's Day (Observed January 2nd)

2017 Closed dates:
New Year's Day (Observed January 2nd)
Martin Luther King, Jr. Day (January 16th)
Presidents' Day (February 20th)
Memorial Day (May 29th)
Independence Day (July 4th)
Labor Day (September 4th)
Columbus Day (October 9th)
Veterans' Day (November 11th)
Thanksgiving Day (November 23rd)
Christmas Day (December 25th)

Routing Number:

Reminder: your account number is your full 14 digits not just your 5 or 6 digit member number

Mailing Address:
4451 Commercial Drive, New Hartford, NY 13413