Make an Appointment

Useful Information

24-hour Credit or Debit Card needs including:
Lost/stolen card
Card not working

Re-pin First Source Visa Credit Card:

Re-pin First Source Visa Debit Card:

24-hour Activate/Block First Source Visa Debit Card:
315-735-TALK (8255)

Change of Address:
315-735-8571 or stop into any branch to request change of address form
Notarized signature required

Online Banking Supported Browsers:
Full list here

To Order Checks:
Sign into online banking, select Order Checks Widget
Follow the prompts to place your order
By Phone: Call our Member Care Center at 315-735-8571 during hours of operation
In Person: Stop into any branch during hours of operation

To Close an Account:
Mail a letter of request or stop into any branch
Notarized signature required

2023 Closed dates:

New Year's Day 1/2
Martin Luther King Jr. Day 1/16
Presidents Day 2/20
Memorial Day Weekend 5/27 - 5/29
Juneteenth 6/19
Independence Day 7/4
Labor Day Weekend 9/2 - 9/4
Columbus Day 10/9
Veterans Day 11/11
Thanksgiving Day 11/23
Christmas Day 12/25

Routing Number:

Reminder: your account number is your full 14 digits not just your 5 or 6 digit member number

Mailing Address:
4451 Commercial Drive, New Hartford, NY 13413