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Interactive ATMs are Here!

Interactive ATMs: A Smarter ATM

Make Transfers, Loan Payments, Talk Live and More!

What is an Interactive ATM?

An Interactive ATM is very similar to a regular ATM (Automated Teller Machine), only better. First Source ATMs will be transitioning to Interactive ATMs, so that you can do more. With this new technology First Source Members will be able to:

  • Check your balance

  • Make withdrawals in multiple bill denominations (not limited to 20’s)

  • Make envelope-free cash or check deposits

  • Perform transfers between First Source accounts

  • Make First Source loan payments

  • Cash a check (bills only, change will be automatically deposited)

  • View a snapshot of your statement history

  • Receive live video assistance during business hours

  • Receive on the spot driver’s license identification where needed

Our Interactive ATMs are now available for use in our New Hartford Lobby and Drive-thru, Rome Lobby and Drive-thru, South Utica Drive-thru, and new Downtown Utica Drive-thru on Cornelia Street.  More locations are coming soon.

  • Next scheduled ATM service upgrade - North Utica Drive-thru ATM: Beginning Monday, September 27th.

    Please note our Herkimer ATM has been temporarily moved to the branch parking area to accomodated walk-up traffic while the new Interactive ATMs are installed. This area will be undergoing construction and exansion to accommodate the new upgraded units. Thank you for your patience.

Please be aware that during the installation process, the ATM receiving the update will be out of service. This may take a few days. Thank you for your patience as we continue to expand our Interactive ATM network. Members of First Source have access to over 30,000 surcharge-free nationwide ATMs. To find them you can use the pin icon in our mobile app, the ATM locator on our web homepage, or text your location to 91989.


Please note that non-members may use these machines, however, functionality will be limited to standard ATM capability of balance inquiries and withdrawals.

Watch our Interactive ATM video to learn more now.